Your site stays up, backed up and updated. One number to call.
A website is like a shop shutter: nobody thinks about it until it won't open. We handle the hosting, the renewals, the backups and the small changes, so a bad day is a phone call rather than a loss.
Works for sites we built and sites we didn't.
Illustration: a 30-day uptime bar, all days up, with backups taken at 2 am every night and the domain renewal 41 days away.
What's covered
The boring list. Every item on it has cost somebody a website.
Hosting
Fast shared hosting for most business sites, in your name so you're never dependent on us. Bigger stores and software get their own server.
Domain and email renewals
We track every expiry date and remind you a month ahead. Expired domains are the most common way a Rajkot business loses its website, and it's entirely avoidable.
Nightly backups, kept for 30 days
Stored separately from the hosting. If the site is hacked, deleted or broken by an update, we restore yesterday's copy. We test a restore every quarter.
Security and software updates
Applied weekly, after checking they don't break anything. SSL certificate renewed automatically so the padlock never goes red.
Uptime watch
Checked every five minutes. If the site goes down, we know before you do and usually before your customers do.
Small changes
A new price list, a festival banner, a staff photo, a changed phone number. Send it on WhatsApp; it's done within two working days. Hours per month depend on the plan.
How it runs
Support is a promise about time, so here are the times.
| When | We respond | Usually resolved |
|---|---|---|
| Site is down | Within 1 hour, 8 am to 10 pm, every day | Same day |
| Something's broken but the site is up | Within 4 working hours | Next working day |
| Small change requested | Same working day | Within 2 working days |
| Domain or hosting renewal due | Reminder 30 days before, again at 7 | Renewed on your approval, before expiry |
| Bigger change or new page | Quoted within 2 working days | By agreed date |
Emergencies go to the same number you call for everything else: +91 63559 77889. No ticket portal.
Pricing approach
Monthly or yearly. Hosting cost included. Placeholder figures, confirm with client
Care ₹1,500 a month, or ₹15,000 a year
Hosting, renewals tracked, nightly backups, updates, uptime watch, and one hour of small changes a month. Right for most business sites.
Care Plus ₹3,500 a month, or ₹35,000 a year
Everything in Care, with four hours of changes a month, a quarterly speed and Google check, and priority on anything urgent. For online stores and sites that change often.
Sites we didn't build
A one-off health check first (₹3,000, deducted from the first year), so we know what we're taking on. Then the same plans.
Not included
Domain and email subscriptions themselves (paid to the registrar in your name; we just make sure they're paid), new pages and features, and content writing. All quoted separately.
Who it suits
Anyone whose website matters more than ₹50 a day.
A good fit if
- You get enquiries from your website and would notice if it disappeared.
- The person who built your site has moved on, closed down, or stopped replying.
- You've had a domain expire, an email stop working, or a site hacked before.
You may not need it if
- You have someone in-house who already does all of the above and tests the backups. Genuinely, that's fine.
- Your site is a single page that never changes and you're happy to renew the domain yourself. Set a calendar reminder and we'll see you when it grows.
Questions about hosting and support
Usually asked after something has already gone wrong.
Usually, yes. We'll need the hosting and domain logins, or help getting them back from whoever has them. The health check tells us whether it's worth maintaining or better rebuilt, and we'll say which.
No. The domain and hosting are registered in your name from the start, and you have the logins. If you leave, you take everything, and we'll hand over the last backup.
Anything that takes us under an hour: text, prices, photos, a banner, a new staff member, a changed number. A new page or a new feature is quoted separately, and we'll tell you before starting if something's going to cross the line.
We restore last night's backup, find how they got in, close it, and tell you what happened in plain language. Covered by the plan; there's no extra bill for a bad day.
Get your site looked after
Send us your website address. We'll check where it's hosted, when the domain expires, and whether it's been backed up, and tell you what we'd do.
Monday to Saturday, 10 am to 7 pm. Placeholder: office address